(Lack of) Training

For the major part of my working life, I’ve been a trainer, so I know how to mold a raw recruit into a skilled user of custom software, a skilled computer support technician, or a skilled customer service agent. I’ve written training manuals and created PowerPoint presentations to help newbies gain useful skills. I’ve delivered in-person training sessions and online training sessions. Training is my gig.

Photo by Glenn Carstens-Peters on Unsplash